If something doesn’t work out, you can send items back within 30 days of your order for an exchange or refund.
Product(s) must be in new or unused condition, with all original product tags, inserts and packaging. Swimrun Labs reserves the right to deny a refund if any of the above conditions are not met upon receipt of returned product. Refunds will be processed after product(s) have been received and approved for return.
Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.
We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product.
To start a return or exchange, send us an email to firstname.lastname@example.org and include your order number and reason for return.